Hallmarking and the card
UK pieces carry a hallmark and customers are told to look for it. A lid card explaining the marks is a small addition that independents use to separate themselves from online sellers.
Cards are printed in the same run as the box so the stock and colour match.
9ct changes the lining choice
9ct reads warmer and slightly paler than 18ct. A lining chosen against 18ct can make 9ct look washed out.
Where a counter sells both, a mid-neutral is safer than a strong colour.
Independent versus chain
An independent usually wants one house box that carries their name and suits everything. A chain wants a range tiered by price point.
Both are made to order; the difference is how many specifications you end up with.
Shipping and returns
UK online selling carries a high return rate by trade standards. A box that survives a round trip — rigid, magnetic rather than hinged — saves replacing packaging on every return.
Getting it to the UK
Sea into Felixstowe or Southampton for a run, air into Heathrow for samples. Post-Brexit customs paperwork applies to everything now, including samples, so give your agent the commodity codes before the shipment rather than after it arrives.
Working with buyers in the UK
A crowded market with sophisticated buyers who compare quotes properly and ask for references. Written specifications are normal and a sample is expected before commitment. Where a retailer is supplying its own brand, nothing on the box identifies us — that is standard OEM work.
At a glance
| Factor | What it changes |
|---|---|
| Hallmarks | Lid card explaining the marks |
| 9ct and 18ct | Neutral linings over strong colours |
| Independents | One house box across the range |
| Online returns | Rigid construction, magnetic closure |
Frequently asked questions
Do you ship to the UK?
Yes — we ship worldwide from Hong Kong.
Can you print a hallmark explanation card?
Yes, in the same run as the box so the stock matches.
Can one box suit both 9ct and 18ct?
Yes, with a neutral lining. A strong colour chosen for one will fight the other.
Do you work with UK independents as well as groups?
Yes. Most of our UK work is single-counter independents.
How do you ship to the UK?
Sea into Felixstowe or Southampton for a run, air into Heathrow for samples. Post-Brexit customs paperwork applies to everything now, including samples, so give your agent the commodity codes before the shipment rather than after it arrives.
Tell us what you need
Tell us what you sell, your brand and roughly what quantity you have in mind. We’ll send photos of our work and one clear, all-in quote.